
Overview
After a long-haul flight, the first hour on the ground sets the tone for the whole stay. At Ngurah Rai International Airport, AVORA arranges a meet-and-greet from the terminal, with a licensed handling agent supporting you through formalities and baggage, and a chauffeur waiting outside with the car cooled and the route to your villa already planned.
The same care applies on departure: a car collected from the villa at the right time, assistance at check-in, and lounge arrangements while you wait. Families with children, older travellers and guests arriving with staff or equipment benefit most from having one person coordinating every step.
What we arrange
- Meet-and-greet assistance on arrival and departure
- Airside or aircraft-door assistance where legally permitted
- Fast-track immigration support
- Priority baggage assistance
- Private airport lounge arrangements
- Luxury vehicle waiting at the airport
- Seamless hotel or villa transfer
How we plan it
Share your flight number, arrival time and the number of guests and bags. We confirm the level of assistance available for your terminal and time of day, and send the name and contact of the person who will meet you.
Airside access and aircraft-door services depend on airport regulations and government approval, and are arranged only through licensed handling agents.
Questions guests ask
Can you guarantee fast-track immigration?
No. We arrange fast-track support through licensed handling agents where it is offered, but immigration processes remain with the authorities, and no outcome is guaranteed.
Is aircraft-door or airside assistance possible?
In some cases, where airport regulations and approvals allow it. We confirm what is permitted for your specific flight before you travel.
Do you cover departures as well as arrivals?
Yes. Departure assistance, lounge arrangements and transfers from your villa are arranged the same way.

